Refund & Cancellation Policy: There is 100% refund if you attend any course or coaching session and are not happy after the first day/session. You need to let Lauren know at the end of day 1/session 1 and return all manuals and given resources to you for your refund if you have paid in full prior to the commencement of the course/coaching. If you do not attend the course/coaching or are on a payment plan then there are no refunds.

Of course, you can use what you have paid or have committed to pay to put towards any other product or service that Lauren Jobson provides within 2 years of your final payment.

Terms & Conditions: 


Goods and/or Services

The Goods and/or Services shall be as described on the invoices and enrollment forms or any other work commencement forms as provided by the Seller to the Buyer. 

Refund Terms

There is 100% refund under the following conditions: 1.1 The Buyer has paid in full before the commencement of the course in their state.
1.2 The Buyer turns up to the course or coaching and tells the Seller that the Buyer wants a refund by the end of the first day/session.
1.3 There are no refunds on payment plans and because of limited numbers for these course, payment plans need to be completed whether the course is attended or not.
1.4 There is no refund if the Buyer does not turn up to the course or cancels before the scheduled date of the first course in the Buyer’s state.
1.5 The Buyer can attend the course at another time, however, the Seller cannot guarantee that a course will be run at a future date or in a particular state.
1.6 The Buyer agrees to make payments as per agreed payment schedule and payment method.

Price and Payment

2.1 The Price shall be as indicated on website provided by the Seller to the Buyer in respect of Goods and/or Services supplied.
2.2 Time for payment for the Goods and/or Services shall be of the essence and will be stated on the invoice, enrolment forms or payment plan forms.
2.3 All prices include GST

Default & Consequences of Default

3.1 Interest on overdue invoices and payment plans shall accrue from the date when payment becomes due at a daily rate until the date of payment. The rate is 2.5% per day and shall accrue at such a rate after as well as before any judgment. Each late payment will incur a $30 late fee.
3.2 If the Buyer defaults in payment of any invoice when due, the Buyer shall indemnify the Seller from and against all the Seller’s costs and disbursements including solicitor and all other costs of debt collection the buyer will cover all their own costs and in addition all of the Seller’s nominees costs of collection in relation to these matters.
3.3 Rearrangement of payment plans will incur a $50 fee.


4.1 It is the intention of the Seller and agreed by the Buyer that certificates of completion and qualification as the result of services or goods themselves shall not be passed onto the Buyer until
(a)The Buyer has paid all amounts owing for the particular service or goods,
(b)The Buyer has met all other obligations due by the Buyer to the Seller in respect of all contracts and agreements of use of goods and services between the Seller and the Buyer have been signed

Privacy Act 1988

5.1 The Buyer agrees for the Seller to obtain from a credit-reporting agency a credit report containing personal credit information about the Buyer in relation to credit provided by the Seller.
5.2 The Buyer agrees that the Seller may exchange information about Buyer with those credit providers named in the Application for Credit account or named in a consumer credit report issued by a reporting agency for the following purposes:
(a) To assess an application by Buyer;
(b) To notify other credit providers of a default by the Buyer;
(c) To exchange information with other credit providers as to the status of this credit account, where the Buyer is in default with other credit providers; and
(d) To assess the credit worthiness of Buyer.
5.3 The Buyer consents to the Seller being given a consumer credit report to collect overdue payment on commercial credit (Section18K (1)(h) Privacy Act 1988).
5.4 The Buyer agrees that Personal Data provided may be used and retained by the Seller for the following purposes and for other purposes as shall be agreed between the Buyer and Seller or required by law from time to time:
(a) provision of Goods and/or Services;
(b) marketing of Goods and/or Services by the Seller, its agents or distributors in relation to the Goods and/or Services;
(c) analysing, verifying and/or checking the Buyer’s credit, payment and/or status in relation to the provision of Goods and/or Services;
(d) processing of any payment instructions, direct debit facilities and/or credit facilities requested by Buyer; and
(e) enabling the daily operation of Buyer’s account and/or the collection of amounts outstanding in the Buyer’s account in relation to the Goods and/or Services.
5.5 The Seller may give, information about the Buyer to a credit reporting agency for the following purposes:
(a) to obtain a consumer credit report about the Buyer; and or
(b) allow the credit reporting agency to create or maintain a credit information file containing information about the Buyer.

© Copyright – EC Credit Control Pty Limited for Lauren Jobson trading as Love Life with Lauren & Intuitive Heart Trainings

Disclaimer: This online merchant account is located in Australia. This is an Australian website.

aka THE boring but important stuff